Troubleshooting

Learn how to check and resolve various issues:

• How to open a support ticket?
• Actions and tasks status messages
• How to uninstall vRx agent?
• No information is available on the asset - what to check?
• vRx Proxy Troubleshooting
• How to install a Certificate for fixing missing patches issue?
• I am unable to access Customer portal to open trouble tickets
• Troubleshooting Failed Patch Installations
• vRx Logs and Other Files Locations
• How does vRx handle duplicate machines?
• Decode Microsoft's Error Codes